Refund Policy

1. Eligibility for Refunds

Refunds are available for orders that are damaged, defective, incorrect, or not delivered as described. Customers must report such issues within 48 hours of delivery.

2. Non-Refundable Items

• • Opened or used cosmetic products unless defective
• • Products damaged due to misuse or mishandling
• • Custom or personalized items
• • Items purchased during final-sale promotions

3. Refund Process

Once your refund request is approved, the amount will be credited back to your original payment method within 5–7 business days. In some cases, it may take longer depending on your payment provider.